Sell online on WhatsApp — no customer app download

Grow Your Restaurant RevenueWithout Aggregator Fees!

Turn first-time customers into loyal regulars with WhatsApp ordering, payments, and marketing — all from one dashboard. Your customers chat and pay. You keep every rupee.

Zero commission on orders · ✓ No credit card required

Manage everything from app.zosata.com or our Android app

Built for local restaurants & shops across India

Karthik Restaurant GuptaJi Rotiwale Vishal Noodles Cloud Kitchens Local Shops Bakeries & Cafés

How Zosata helps restaurateurs & shop owners

Everything you need to sell direct on WhatsApp — without building an app or paying per-order commissions.

Restaurant owner receiving direct WhatsApp orders with UPI payment — zero aggregator commission

Build direct orders that drive revenue

  • Own your audience on your WhatsApp Business number
  • Reduce dependency on Swiggy, Zomato & marketplace fees
  • Keep 100% of payment — zero per-order commission
Read more →

Your WhatsApp online store — menu, orders & payments

Everything restaurants and shops need to sell online on WhatsApp. Customers order in chat — no app download. You manage from one dashboard.

Team WhatsApp Business shared inbox for restaurant staff
Module 01

Team WhatsApp Inbox

Shared inbox for your staff. Reply, assign chats, and manage customer conversations without sharing one phone.

  • Multi-agent inbox with chat assignment
  • Order context visible in every thread
  • Works with WhatsApp Business API
Start Free →

All modules included in one dashboard at app.zosata.com — connect WhatsApp once and manage everything from a single login.

Built for restaurants & shops selling on WhatsApp

Whether you run a café, cloud kitchen, bakery, boutique, or local shop — start selling on WhatsApp in minutes. No customer app. No aggregator commissions.

Your restaurant sells online — customers just open WhatsApp

No food delivery app for your diners. They scan a QR, chat your number, pick items, and pay — while orders flow straight to your kitchen.

  • WhatsApp chatbot ordering — no app download
  • Table QR & takeaway ordering
  • KOT printing and order management
  • Broadcast offers to bring customers back
Start Free →
Restaurant WhatsApp ordering — QR scan, chatbot menu, kitchen KOT, order dashboard

Small shops go online without building an e-commerce app

Put your product catalog on WhatsApp and a simple web store. Customers browse, order, and pay from their phone — using apps they already have.

  • Product catalog with variants & pricing
  • WhatsApp ordering + branded web storefront
  • Share store link on Instagram & Google
  • Direct payments to your bank account
Start Free →
Shop WhatsApp store — product catalog, online storefront, UPI payments

Local service businesses sell and book on WhatsApp

Salons, bakeries, home chefs, and neighbourhood brands — take enquiries, sell packages, and confirm bookings in chat. No customer app needed.

  • Automated enquiry & booking flows
  • Sell products and services in chat
  • Follow-up broadcasts & reminders
  • Team inbox for your staff
Start Free →
Local services on WhatsApp — booking, reminders, team inbox

Not sure which setup fits you? Start free and we'll help you set up your WhatsApp store.

Why sell your restaurant or shop on WhatsApp

Skip the cost of a customer app. Restaurants and small businesses use Zosata to sell online, keep margins, and own every customer relationship.

No app download — customers order in WhatsApp

  • They chat, browse your menu, and pay in one thread
  • Works on any smartphone — no install, no sign-up
  • Share a link or QR and start taking orders today

Go online without Swiggy or Zomato commissions

  • Own your customer list on your WhatsApp number
  • Keep 100% of payment — zero per-order fees
  • Run your own promotions and repeat-order campaigns

Stay top-of-mind with WhatsApp marketing

  • Broadcast offers to segmented contact lists
  • Festival and win-back campaign templates
  • Measure reach and attributable orders

Make operations predictable and scalable

  • One dashboard for chat, catalog, and orders
  • Direct bank settlement — zero platform commission
  • Print, mobile app, and integrations included

Tools to run your WhatsApp online store

The tools restaurants and small businesses use to sell online on WhatsApp — from chatbot ordering to payments and marketing.

Manage every customer conversation in one inbox

Your team shares one WhatsApp Business number. Assign chats, reply faster, and never lose a customer message.

  • Multi-agent inbox with assignment
  • Order and enquiry context in chat
  • Works with WhatsApp Business API
Start Free →

Catalog, inventory, and POS in sync

Update your menu or product list once — it reflects on WhatsApp, storefront, and in-store POS instantly.

  • Variants, add-ons, and zone pricing
  • Inventory tracking and stock alerts
  • In-store POS billing
Start Free →

Visual chatbot for automated ordering

Build flows for menu navigation, FAQs, lead capture, and checkout — no coding required.

  • Number-reply ordering flows
  • Payment link generation
  • 24/7 automated responses
See Live Demo

WhatsApp campaigns to your audience

Send promotions, new menu alerts, and festival offers to contacts you've collected — legally and at scale.

  • Segment by tags and groups
  • Template-based campaigns
  • Track delivery and engagement
Start Free →

Your customer database, not an aggregator's

Build profiles with tags, groups, and order history. Re-market on your terms.

  • Contact import and tagging
  • Group-based broadcast targeting
  • Full data ownership
Start Free →

Manage your business from the Zosata Biz app

For you, the merchant — download Zosata Biz to handle orders, chat, catalog, and kitchen printing from your phone. Your customers still order in WhatsApp, no app needed.

  • View and manage orders in real time
  • Customer chat inbox on your phone
  • Direct thermal printer support
Download on Google Play

Watch one order grow your restaurant revenue

See exactly what your customer does on WhatsApp — and what you keep at each step. No app download. No aggregator taking a cut.

Customer journey → Your profit

4 taps from “Hi” to money in your bank

24/7
Orders while you sleep

Chatbot takes the first message — no extra staff on night shift.

📈

Every Hi is a potential order — your bot responds in seconds, not hours.

🍛
Karthik Restaurant online · WhatsApp ordering

Tap any step to replay · Auto-plays when you scroll here

Start Your WhatsApp Store →

Why restaurants & shops love Zosata

More margin

0%

Commission on WhatsApp orders — keep what you earn instead of losing 25–35% to aggregators.

Faster go-live

Same day

Most merchants upload their menu, connect WhatsApp, and start taking orders within hours.

No customer app

100%

Of orders happen inside WhatsApp — customers never download or sign up for anything new.

Connect your WhatsApp store in under 10 minutes

Payments, kitchen printers, catalog sync, and WhatsApp Business API — all in one platform.

UPI & Cards Thermal Printing WhatsApp Business API POS Sync ZosataBiz App

View all integrations →

Own your orders.
Keep every rupee.

Publish your digital menu on WhatsApp in minutes — diners order in chat, pay via UPI, and you skip aggregator commissions entirely.

0%

Commission on WhatsApp orders

24/7

Chatbot takes orders while you cook

10 min

To publish your digital menu

100%

Of UPI payments to your bank

Flat monthly pricing · No per-order fees · Direct UPI settlement

Restaurants & shops growing on WhatsApp

Karthik Restaurant, GuptaJi Rotiwale, Vishal Noodles and more — selling direct on WhatsApp without asking customers to download an app.

"

We moved our takeaway orders to WhatsApp with Zosata. Customers just chat and pay — no Swiggy commission. Repeat orders from our own list have gone up every month.

KR
Karthik Restaurant
Restaurant · WhatsApp Online Ordering
"

GuptaJi Rotiwale now takes daily tiffin and bulk roti orders on WhatsApp. The chatbot handles the menu — our staff only steps in for special requests. Zero app for customers.

GR
GuptaJi Rotiwale
Roti & Tiffin Service · Local Kitchen
"

Vishal Noodles gets evening rush orders straight on WhatsApp. People reply 1, 2, 3 to pick noodles — payment lands in our account. Simple for us, simple for diners.

VN
Vishal Noodles
Quick Service · Noodle Shop

Your WhatsApp store vs food delivery apps

Food apps and marketplaces take 25–35% per order and own your customers. Zosata lets restaurants and small businesses sell direct — on WhatsApp, with no customer app.

Capability
Zosata
Aggregators
Order commission
✓ Zero — flat monthly fee
✗ 25–35% per order
Customer data
✓ 100% yours
✗ Platform-owned
WhatsApp marketing
✓ Broadcasts included
✗ Not allowed
Payment settlement
✓ Direct to your bank
✗ Delayed payouts
Customer app required
✓ None — orders in WhatsApp
✗ Customer must install app
Team inbox & chatbot
✓ Built-in platform
✗ Not available

Ready to switch? Create your free account and launch your WhatsApp store today.

Questions about your WhatsApp online store

Common questions from restaurant and small business owners getting started with WhatsApp online selling.

No. Your customers order entirely inside WhatsApp — the app they already use every day. They message your business number, browse your menu or catalog, and pay in chat. No install, no sign-up, no new app to learn.
Zosata is the platform that lets restaurants and small businesses sell online over WhatsApp. You get a menu/catalog, chatbot ordering, payments, broadcasts, and a team inbox — all in one dashboard at app.zosata.com.
Restaurants, cafés, cloud kitchens, bakeries, local shops, boutiques, and any small or medium business that wants to sell online without building a customer app or paying aggregator commissions.
No. Zosata uses predictable monthly pricing. Customer payments go directly to your merchant bank account — Zosata is not in the payment flow.
Most merchants upload their catalog, connect WhatsApp Business, and start taking orders the same day. Our team helps with onboarding and printer setup.
Yes. Download the Zosata Biz app on Google Play to manage orders, chat, and print to network thermal printers from your phone or tablet. Your customers still order in WhatsApp — they never need to download anything.

Still have questions? Contact our team or start free and explore the platform.

Try Zosata for FREE!

Create your free account, connect WhatsApp, and go live today. Customers order in chat — you manage from the web dashboard or ZosataBiz app.